With customers being smarter Lamar Jackson Ravens Jersey , more cost conscious, more product knowledgeable and more demanding, improving customer service has become a major focus within many businesses. In Customer Satisfaction is Worthless; Customer Loyalty is Priceless, author Jeffrey Gitomer contends the real solution is shifting the paradigm away from customer service to customer loyalty. This may be the first step Lamar Jackson Kids Jersey , but the next step is to shift the focus away from loyal customers to loyal employees.
By recognizing the significance that the ?first contact? a customer has is with the employees. The foundation for a loyal relationship begins with the employee. In retail and many service businesses, employees experience a short training session usually 16 hours or less. The time is spent viewing required legal videotapes, completing paperwork and learning the basic company policies including from answering the telephone to using the cash register. Yet, very few businesses actively develop those employees who have first contact with the customer. This results in employees who lack the real skills that are needed to develop those long-term relationships and contributes to the high turnover rate experienced by many retailers.
Imagine developing employees who can answer the following questions consistently and then take the appropriate action:
* What do my customers really want or need?
* How can I meet their needs?
To create such positive self-aware employees begins with creating good feelings about the individual employees. Techniques such as creative visualization or positive affirmations can enhance the employees? behavior. Creative visualization uses the imagination to visualize and achieve success.
Recent research conducted by the Helsinki School of Business reveals that only 5% of all communication is received as it was intended. In simpler terms Lamar Jackson Youth Jersey , five out our every 100 words are actually received by the customer as the employee intended. Given the brief dialogue between customers and employees, this research suggests that the source for many dissatisfied customers begins with this first contact. How many orientation sessions actually discuss effective communication skills?
Now imagine developing:
* Employees who are proactive in their communications with customers
* Employees who understand the four fundamental principles of successful interpersonal communication
* Employees who go the extra mile for customers
Possibly by shifting paradigms, businesses can begin to cultivate loyal customers through loyal employees who are self-aware and actively demonstrating successful attitudes, skills and knowledge on a daily basis. Your business begins and may potentially end with that ?First Contact.? The question now is ?What are you going to ensure that each first contact turns into a second Lamar Jackson Womens Jersey , a third??
La Fiesta and Qbay: Why they make a perfect residential property? Finance Articles | January 30, 2013 If you are looking for a house, then there are quite a few things which you need to consider before making an outright purchase. Without taking these factors into account, you may just end up regretti...
If you are looking for a house Authentic Lamar Jackson Jersey , then there are quite a few things which you need to consider before making an outright purchase. Without taking these factors into account, you may just end up regretting later on! La Fiesta and Qbay are two such residential complexes which have come to spotlight in recent times. Those who have purchased apartments in these complexes can?t stop raving about the features they have to offer, while those who haven?t yet bought one are eyeing it with a promiscuous greed.
Here are things that you must remember while buying a house. These factors also make it clear why these two complexes fit the average man?s requirements perfectly:
i. Price: The first and the foremost factor is the price. If the price of a flat or apartment is too exorbitant for your liking, then you simply have to stop yearning for it! If you think that you can afford it Lamar Jackson Jersey , then you move over to the next considerations. In this regard, both La Fiesta and Qbay won?t give you any nightmare since the prices are modest and well within the reach of an average buyer.
ii. Location: The next factor is the location. While buying a home, you must make sure that the property is situated at a convenient distance from markets, medicine shops, schools, hospitals and offices. A very remotely located property may be priced lowly but it will give you hassle for the rest of your life. Our two properties in question also get 10 on 10 in this context for being nestled in busy areas.
iii. Neighborhood: The third factor is the neighborhood. Is the neighborhood safe and secure or is it a criminal?s den? What kind of people and what class of society dwells at these places? Is there too much of noise in the neighborhood or is the region serene and friendly? All these things must also be looked upon carefully before you sign the contract! Fortunately, La Fiesta and Qbay score favorably in this count owing to a very salubrious ambience and friendly neighborhood!
iv. Facilities: A great complex is one which can offer a multitude of facilities to the buyers. Most modern day complexes have attractions like fitness centre, pool#7# sports courts and other spacious places for interaction.
v. Maintenance: While buying a house in a complex, you must take a look at the maintenance facilities which will be provided to you collectively. Usually, good and reputed builders see to it that the buyers are not hassled or inconvenienced over poor maintenance in the future.